Shipping and Handling

Our shipping policies appear below.  Orders also are governed by our Terms of Use, which you should review.

Continental United States Orders:

• Most internet orders placed Monday thru Friday will be processed withing 3 days or sooner depending on volume. 
• Orders placed after 12pm Friday generally will be processed and confirmed in the next three business days.  Holidays, Saturdays and Sundays are not business days.  We observe all federal holidays.
• Order acknowledgment, confirmation of product availability, and shipping tracking information will be provided to you via email after your order is processed.
• Order acceptance occurs only when your order has been shipped.  We will notify you by email when that has occurred.
• Large, Oversized, Multi-boxed items may incur additional shipping charges.  You will be notified of additional shipping charges prior to final processing and shipping and have an opportunity to cancel or change your order if you are not satisfied with any additional charges.
• Orders are shipped via UPS, FedEx, or USPS.  A physical address is required for shipment.  We cannot ship to P.O. Boxes.
• We verify all credit cards before shipping.  In some cases, this may delay stated delivery dates.

Expected Delivery Dates:

• All dates are estimates and may vary.  Please see notes below.

• Standard Ground: 3-7 business days after order processing
• 2-3 Day Express: 2-3 Business days after order processing

• 2-3 Day Express delivery dates do not have guaranteed delivery times.  Signatures may be required upon delivery.  Drivers will not leave packages without signatures, so you must arrange for someone to receive the package and sign for it.  You may want to use a business shipping address to ensure that someone will be available to sign for the package.

• Transit days for ground shipments and 2-3-Day Express are business days and do not include weekends or holidays.

Standard Shipping Rates:

Actual rates at time of purchase may vary and will be displayed in your Shopping Cart during the order process. 

Please Note The Following:

• We do ship to Hawaii, Alaska, Puerto Rico, the U.S. Virgin Islands but an additional shipping charge will be incured.  Please see the next section for international orders.
• We do not ship to APO/FPO addresses.
• Virginia Residents will be charged applicable sales tax on their orders.  Residents of other jurisdictions may be charged sales tax as required by applicable law.
• All prices are quoted and all payments must be made in US$.
• Green Top only allows one re-ship per order.  This means that we will re-ship an approved return once without additional shipping and handling charges.
• Your order will leave our store in good condition and risk of loss passes to you when we deliver your package to the shipper.  If your order is damaged in shipment, please contact the shipper immediately to make a claim.